Terms and Conditions


Standard Customers


Roadside assistance is valid one hundred and twenty (120) days from the date of activation of this Card. Note that you must be activated in the program at least 72 hours prior to any service requests. Coverage is limited to the following (1). Towing of your vehicle up to $150.00 from location of disablement to a destination of your choice (one tow per disablement) (2). Vehicle winching if your vehicle becomes stuck and cannot be freed under its own power (subject to discretion of the independent service providers determination if vehicle can be winched safely) (3). A jump-start to a dead or weakened battery in your vehicle (4). An emergency fuel supply of 2 gallons will be delivered to a member in immediate need if your vehicle runs out of fuel while driving. (5). Lock-out/key services (up to $150) (6). The replacement of a flat tire with your vehicles inflated spare tire. (7). Navigation assistance with routing from your current location to your intended destination. Coverage is limited to (i) privately owned non-commercial passenger vehicles less than 5,670 KG (12,500 LB) in Gross Vehicle Weight (ii) disablements with in the 10 Provinces and 3 Territories of Canada and the 50 states of the United States. The administrator and provider for roadside assistance services is Auto Knight Auto Club, Inc.

Excludes: (1). Service if the subscriber does not have the card or is not with the disabled vehicle (however if you cannot remain with the vehicle for safety reasons, we will attempt to provide service.) (2.) Towing vehicles to a junkyard for disposal. Dispatch services provided by and/or through Auto Knight Auto Club Inc. 1009 N. Palm Canyon Drive Palm Springs, CA 92270. Auto Knight's response will be prompt. It will not be responsible for delays which are caused by actions or causes beyond its control. Roadside assistance services are performed by independent service providers for whose actions Auto Knight Auto Club Inc. nor Ashland Inc. (doing business as Valvoline) shall not be liable.

Plus Customers


Roadside assistance is valid one hundred and twenty (120) days from the date of activation of this Card. Note that you must be activated in the program at least 72 hours prior to any service requests. Coverage is limited to the following (1). Towing of your vehicle up to $150.00 from location of disablement to a destination of your choice (one tow per disablement) (2). Vehicle winching if your vehicle becomes stuck and cannot be freed under its own power (subject to discretion of the independent service providers determination if vehicle can be winched safely) (3). A jump-start to a dead or weakened battery in your vehicle (4). An emergency fuel supply of 2 gallons will be delivered to a member in immediate need if your vehicle runs out of fuel while driving. (5). Lock-out/key services (up to $150) (6). The replacement of a flat tire with your vehicles inflated spare tire. (7). Navigation assistance with routing from your current location to your intended destination. (8) Up to $150 in tire replacement. (9) Up to $35 in tire repair. Coverage is limited to (i) privately owned non-commercial passenger vehicles less than 5,670 KG (12,500 LB) in Gross Vehicle Weight (ii) disablements with in the 10 Provinces and 3 Territories of Canada and the 50 states of the United States. The administrator and provider for roadside assistance services is Auto Knight Auto Club, Inc.

Excludes: (1). Service if the subscriber does not have the card or is not with the disabled vehicle (however if you cannot remain with the vehicle for safety reasons, we will attempt to provide service.) (2.) Towing vehicles to a junkyard for disposal. Dispatch services provided by and/or through Auto Knight Auto Club Inc. 1009 N. Palm Canyon Drive Palm Springs, CA 92270. Auto Knight's response will be prompt. It will not be responsible for delays which are caused by actions or causes beyond its control. Roadside assistance services are performed by independent service providers for whose actions Auto Knight Auto Club Inc. nor Ashland Inc. (doing business as Valvoline shall not be liable.